Delta Hiring Process & Careers Requirements Guideline 2024
Updated December 7, 2023
- A List of Delta Assessment Tests Available for Practice in 2024
- Introduction to Delta Airlines
- Delta Careers: The Different Delta Airlines Jobs
- The Delta Airlines Hiring Process
- 1. Online Application Form
- 2. Delta Video Interview
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- The Delta Online Assessment
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- Example Delta Airlines Assessment Questions
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- How to Prepare for Delta Airlines Assessments in 2024
- Delta Airlines Interview Questions
- Frequently Asked Questions
- Final Thoughts
Still, you might be curious about the Delta hiring process If you are eager to join one of the United States' leading and most established airlines. Delta Air Lines stands as a premier choice due to the remarkable benefits, trip prospects, and precious experience it offers to its workers.
Whether you are aspiring to become an airman or flight attendant or exploring colorful career avenues within the company, Delta Air Lines has much to offer.
Stay with us as we claw into the Delta Airlines hiring process, unleashing your path to a career with this famed airline. Discover how to secure your dream job at Delta Air Lines and embark on a trip to impact people's lives while enjoying free breakouts.
A List of Delta Assessment Tests Available for Practice in 2024
- Delta Flight Attendant VJT Test
- Delta Pilot Test
- Delta BMAR Test (technical positions)
- Delta Customer Service Test
- Delta Ramp Agent & Baggage Handler Test
Candidates who are applying to Delta Airlines and show promise in their early application will be asked to take the Delta Airlines online assessment. These are specific to the role that is being applied for.
The Delta assessment tests administered will measure certain skills required for the job as well as personality and character traits.
Some Delta Airlines tests will measure verbal/numerical/spatial ability and others will be practical or mechanical in nature.
In addition, your situational judgment and leadership might also be assessed.
You should practice these types of Delta assessment tests and match your preparation to the job description of the role you are applying for.
Introduction to Delta Airlines
Delta Airlines is one of the biggest airlines in the world. It earns $134.7 billion per year and has 80,000 employees.
Delta Airlines allows plenty of professional growth and development opportunities as well as several health benefits and travel perks. Those who have a sense of adventure and enjoy providing top-level service may find a great career with Delta Airlines.
Delta Careers: The Different Delta Airlines Jobs
Delta Airlines looks for new employees all the time and has a rolling recruitment, but the application process is challenging.
In a Delta Airlines career, you may discover various roles that could pique your interest, including opportunities within Delta Airlines jobs:
- Flight attendant
- Baggage handler
- Customer service representative
- Sales representative
- Aircraft mechanic – or even a job as a manager
Or even a specialist job, like pilot (in which case, you will have to take a more specific Delta pilot assessment test).
The Delta Airlines Hiring Process
Applying for Delta Airlines jobs takes a while, usually up to a month but it can be more, depending on the position you are applying for and the amount of competition you have.
Most of the application can be done online. The Delta Airlines hiring process has been designed to be streamlined and is strictly followed.
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It has five steps:
- Online Application Form
- Delta Video Interview
- Delta Online Assessments
- Delta Live Interview
- Delta Face-to-Face Interview
We will take in turn each step of the Delta Airlines Hiring Process:
1. Online Application Form
Completing the application is relatively easy and mostly consists of sending in a resume and cover letter.
This application is done on Delta’s online job portal.
It’s worth making your application look strong by including keywords from the job description you are focusing on.
There is also an opportunity to share your experience with foreign languages, your willingness to travel or relocate and ability to work flexible hours.
2. Delta Video Interview
These are pre-recorded video questions that applicants record answers for using their own web camera and microphone.
It can be tempting to take this less seriously than a formal interview – but you should still dress appropriately and ensure you have a professional background and a quiet environment.
There are usually five questions in the video interview, and you are given a set time to answer each question, so make an effort to think clearly and logically to fit in all that you want to.
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3. Delta Online Assessments
A series of online tests which vary depending on the position that the candidate has applied for.
The Delta Airlines personality test is designed to filter out candidates who do not possess the skills and personality type that Delta is looking for.
If you apply for a foreign language position at Delta, there will also be additional steps like a language test and an online language assessment.
4. Delta Live Interview
Candidates are invited for a virtual interview which is conducted in real time.
This is done online with a hiring manager from Delta Airlines, so make sure you have a good Wi-Fi signal and won’t be interrupted for the time it takes (usually half an hour).
5. Delta Face-to-Face Interview
Those who have passed the first four steps will then be invited to attend a face-to-face interview at the Delta headquarters in Georgia.
Delta is selective about who and how many people are interviewed, so if you reach this stage, that’s a great sign.
It’s worth being aware of how you present yourself, your posture and your grooming to make sure you give the best first impression.
The interview day will feel a bit like an assessment center and has a few different sections.
It will last a few hours. As well as the main one-on-one interview, there will likely be:
- A Q&A session
- A chance to meet Delta employees
- A group test or activity
- A ‘jumpseat’ test
- A ‘reach’ test to see if you can stretch to 6’3”
The Delta Online Assessment
This is the third part of the five-step Delta process. Those who were successful in the pre-recorded video interviews are now invited to the talent assessment.
These are online tests with various multiple-choice questions.
There are several tests that candidates might need to take, depending on the role they are applying for.
Some of them might be:
Bennett Mechanical Aptitude Test
Especially for those who might be inspecting planes, the Bennett test focuses on your ability to apply physical and mechanical concepts.
The Delta Airlines mechanic assessment test has 55 questions with a 25-minute time limit.
DDI Assessment
This shows the potential of a candidate to become a leader. It uses personality and behavioral questions to see how employees might behave in the workplace.
It can identify strengths, weaknesses, your motivations and your work style. There is not just one test, but a series of evaluations, which make up the collective DDI leadership assessment.
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Delta Airlines Situational Judgment Test
These questions are focused on hypothetical workplace scenarios -- and your score must be at least 70% to pass the situational judgment test.
These assessments typically serve as a screening tool, as employers are looking to see how you would react in a variety of conflict-laden situations.
Bear in mind that for each job, Delta will be looking for a different skill set, so keep your specific job description fresh in your mind as you answer these questions.
Delta Airlines Capacity Test
This is for flight attendants and covers topics like shape testing, flight crew testing and flight crew operations. They are essentially testing for aptitude and various operations that the flight crew must know.
Delta Airlines Verbal Reasoning Test
How well candidates can comprehend verbal information is important to Delta Airlines.
These tests provide candidates with textual information and ask some multiple-choice questions. These are typically done under tight time constraints, so candidates need to work fast to finish.
Delta Airlines Wonderlic Test
In some cases, candidates will be asked to take the Wonderlic assessment.
This test is a blended cognitive assessment measure that tracks your ability to follow instructions, your adaptability, as well as your problem-solving and mathematical skills.
Example Delta Airlines Assessment Questions
Sample Delta Cognitive Test Questions
1. 'Bold' is the opposite of:
a) Shy
b) Calm
c) Sweet
d) Nice
2. Simi takes home $3,000 a month and spends 20% on traveling. After five years, how much has Simi spent on travel and seeing the world?
a) $31,800
b) $32,800
c) $22,650
d) $36,000
1. You came into the office this morning to find that all of your colleagues have been given a new calculator and desk organizer, except for you.
What is your reaction?
Select from the following multiple-choice options, marking the most effective and the least effective:
a) Bemusedly look around your desk and ask if someone is playing a prank on you
b) Go up to your boss and ask why you are being singled out
c) Go home and vent to your family
d) Write a note to HR about the situation
e) Ask your favorite colleague to give you theirs
2. Your intern is consistently late for work and makes you look bad in front of the team.
How do you handle it?
Select from the following multiple-choice options, marking the most effective and the least effective:
a) Complain to your boss
b) Publicly reprimand your intern
c) Invite the intern for a review meeting to ask about the situation in more detail
d) Fire the intern
e) Make fun of the intern at the office drinks, hoping they’ll get the hint
How to Prepare for Delta Airlines Assessments in 2024
Before you take any Delta Airlines test, you should do some research on each test type you will have to take.
Practice the Delta aptitude test in advance to make sure you get the best scores that you can on the day. Revise basic English and mathematical principles so you feel confident with these in case they come up.
On the day of the tests, be sure to be well-rested and hydrated. Have a protein-rich breakfast and check all your equipment in advance (computer, internet connection, etc) to make sure it is working correctly.
When you’re doing the tests, make sure you’re in a quiet space and free of distractions – and give yourself plenty of time to get through each section. Having practiced in advance will help your time management.
If you run short on time, it’s usually worth guessing the last few multiple-choice Delta Airlines assessment test answers – rather than leaving them blank – as it increases your possibility of getting at least some right.
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Delta Airlines Interview Questions
If you want to impress during the application process, show off your knowledge of the company’s values and highlight your understanding of Delta Airlines.
It says that there are five core values at the heart of its business: Honesty, Integrity, Respect, Perseverance and Servant Leadership.
There are several common questions you might encounter in Delta Airlines interviews. These include:
- Tell me a bit about yourself.
- Why do you want to work specifically for Delta Airlines?
- What can you tell me about Delta?
- Tell us about a challenging time you’ve had with a co-worker.
- Discuss a time when you’ve gone above and beyond for a customer.
- Describe a stressful situation and how you resolved it.
- Discuss a challenge you faced and how you resolved it.
- How have you created a memorable experience for a customer?
- Have you experienced an emergency or medical emergency at work?
When you are answering questions, it can be helpful to use the STAR technique as it will stop you rambling and give some structure to your answer. This means describing the situation (S), the task at hand (T), the actions you took (A) and the positive results (R).
During or after the interview, it is also a good idea to ask some insightful questions when you get a chance. Hiring managers like to see candidates who can ask thoughtful questions.
These might include:
- What are the best things about working for Delta Airlines?
- What is a typical day for people working in this position?
- What are the biggest challenges in this role?
- What could my career path look like versus in other industries?
Frequently Asked Questions
Delta Airlines’ application process is designed to be challenging.
Most of the application can be done online, as the Delta Airlines hiring process has been designed to be streamlined and is strictly followed.
The first step is the online application, which you must fill out thoroughly, using keywords from the job description.
Then there is a video interview that you take at home, making sure to treat it as professionally as you would in person.
The psychometric tests make up the next stage – the talent assessment. The fourth step is a live interview with a manager that’s held virtually.
Finally, you would be invited to a face-to-face interview that likely takes place in the context of an assessment center.
During the Talent Assessment you will take online tests with various multiple choice questions.
There are several tests that candidates might need to take, depending on the role they are applying for.
One of these might be the Bennett Mechanical Aptitude test, which has 55 questions with a 25-minute time limit.
Another is the Wonderlic test, which has a total of 213 questions spread over three separate tests. The first (Wonderlic Personnel Test) features 50 multiple-choice questions that assess the candidate’s ability to absorb, learn, retain information and solve problems over twelve minutes.
The second of the three (the Wonderlic Motivation Potential Assessment) consists of 58 forced-choice questions and usually takes candidates about 20 minutes to complete.
The final part of the WonScore is the Wonderlic Personal Characteristics Inventory. It looks at the personality of the individual taking the test and has 105 questions.
During the talent assessment, you will take online tests with various multiple choice questions.
One of these is the Bennett test, which has no set score to pass, but to be in the top 20% is what you want to aim for. The required pass rate will depend on the job role you are applying for.
Another test might be a Wonderlic – for this, some jobs will require a higher mark than others. This is easier to discuss in detail for the cognitive section since that’s the only part of the test that is pass/fail. Above 25 (or around the 85th percentile) would be considered a strong score.
Each job will have its own Delta Airlines test requirements, though. Delta Airlines will decide the exact passing threshold for each particular role. You can research or ask ahead what the best scores are for the role you are interested in, so that you are well-informed.
During the talent assessment you will take online tests with various multiple choice questions.
One of these is the Bennett test which has no set score to pass, but to be in the top 20% is what you want to aim for. The required pass rate will depend on the job role you are applying for.
Another might be a Wonderlic test – for this, some jobs will require a higher passing rate than others. This is easier to discuss in detail for the cognitive section since that’s the only part of the test that is pass/fail. Above 25 (or around the 85th percentile) would be considered a strong passing score.
Some roles will need a higher passing rate (above 32), while other jobs will have a lower passing threshold – around 20 points. Each job will have its own Delta Airlines test requirements though. Delta Airlines will decide the exact passing threshold for each particular role.
When you are applying, bear in mind that all Delta Airlines employees must have at least a high school diploma and be above the age of 18 years. Some jobs may require you to be older – for example, flight attendants at Delta Airlines need to be at least 21 years of age (presumably so that they are old enough to serve alcohol to passengers when flying).
In addition, you need to have the right to live and work in the USA. Applicants must also pass a full medical, including sight and hearing tests – as well as a drug test and a standard 10-year background check to be eligible for employment with Delta Airlines.
For cabin crew specifically, they need to have 74-inch arm reach and have a good level of health and fitness (with weight being proportionate to height). You must be able to swim at least 50 meters or be willing to learn quickly.
The talent assessment is looking for a range of abilities. It will potentially test your mechanical ability and cognitive skills, as well as your situational judgment.
Another test (the DDI) shows the potential of a candidate to become a leader. It uses personality and behavioral questions to see how employees might behave in the workplace. It can identify strengths, weaknesses, your motivations and your work style.
For some roles there will be specific capacity tests as well, which check your practical ability.
The Delta Airlines hiring process has been designed to be streamlined and is strictly followed.
The first step is the online application, which you must fill out thoroughly. Then there is a video interview that you take at home.
The psychometric tests make up the next stage – the talent assessment. The fourth step is a live interview with a manager that’s held virtually.
Finally, you would be invited to a face-to-face interview that likely takes place in the context of an assessment center.
After you have gone through all the stages, the hiring team will fully assess every aspect of your application and let you know the outcome. This can often take a month or more, so be ready to wait.
If you are unsuccessful in your application, do ask about getting feedback from Delta Airlines. The information can be used to improve your next job application.
Final Thoughts
Good luck in your journey applying for a role at Delta Airlines. From this article, you can see that getting a job at Delta takes a lot of effort and preparation.
Making a strong application showing your experiences and career aspirations is a great start, but there is plenty of preparation to do at every stage.
It should take you several days of work to get yourself ready. For the online psychometric tests, practice lots of sample questions under test conditions and review your Delta online assessment answers to see which areas you need to improve.
Match your preparation to the job description and rehearse interview questions to impress Delta with your excitement for the company and role.
